Privacy Policy
1. Who We Are
Gainesville Fencing Pros (“we,” “us,” or “our”) provides residential and commercial fence installation, repair, and maintenance services in Gainesville and Alachua County, Florida. Our office is at 236 NW 7th Ln, Gainesville, FL 32601.
This Privacy Policy explains how we collect, use, and protect information when you visit https://gainesvillefencingpros.com (the “Site”), submit a form, chat with us, call, text, or email us. By using the Site, you agree to this Policy.
2. Information We Collect
Information you give us. When you request a quote, submit a contact form, use our chat widget, call, text, or email us, we may collect:
- Name, phone number, and email address
- Property address and project details (scope of work, fence type, measurements, photos)
- Scheduling preferences and any messages you send us
- Billing and payment information when you hire us (payments are handled by our payment processor; we do not store full card numbers on the Site)
Information collected automatically. When you visit the Site, we and our service providers automatically collect:
- IP address, browser type, device type, and operating system
- Pages viewed, time on page, links clicked, referring website, and approximate location (city/region)
- Session interactions such as clicks, scrolling, and mouse movement (through Microsoft Clarity)
Information from others. We may receive information from referral sources, review platforms (such as Google), or advertising partners when you interact with our ads or listings.
3. How We Use and Share Information
We use your information to:
- Respond to inquiries and provide free estimates and quotes
- Schedule, perform, and follow up on fence services
- Send appointment reminders, project updates, and invoices
- Send promotional offers, if you have agreed to receive them
- Improve the Site, our services, and our advertising
- Prevent fraud and comply with legal obligations
We do not sell or rent your personal information. We share it only:
- With service providers who help us run our business, such as website hosting, our CRM and chat platform (LeadConnector/HighLevel), analytics (Google Analytics, Google Tag Manager, Microsoft Clarity), payment processors, and communication tools. They may use your information only to provide services to us.
- With subcontractors or suppliers when needed to complete your project, such as material suppliers or permit offices.
- For legal reasons, when required by law, subpoena, or to protect our rights, property, or safety.
- In a business transfer, such as a sale or merger of our business.
We will not share your mobile phone number or text messaging consent with third parties for their marketing purposes.
4. Text Messaging (SMS)
If you provide your phone number and agree to receive texts, Gainesville Fencing Pros may send you text messages about your project, such as estimate follow-ups, appointment confirmations, scheduling updates, and replies to your questions.
- Message frequency varies. Message and data rates may apply.
- Consent to receive texts is not a condition of purchase.
- Reply STOP to opt out at any time. Reply HELP for help, or call (352) 268-1979.
- Carriers are not liable for delayed or undelivered messages.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties, except for providers acting on our behalf to deliver messages.
5. Cookies, Third-Party Tools, Retention, and Security
Cookies and tracking. The Site uses cookies, pixels, and similar technologies to keep the Site working, measure traffic, and understand how visitors use it. Third-party tools on the Site include:
Tool | Purpose | Learn more |
Google Analytics and Google Tag Manager | Traffic and usage analytics | https://policies.google.com/privacy |
Microsoft Clarity | Session recordings and heatmaps | https://privacy.microsoft.com/privacystatement |
LeadConnector (HighLevel) | Contact forms, chat, and customer messaging | https://www.gohighlevel.com/privacy-policy |
WeatherWidget.io | Local weather display | https://weatherwidget.io |
You can block or delete cookies in your browser settings, and opt out of Google Analytics with the Google Analytics Opt-out Add-on (https://tools.google.com/dlpage/gaoptout). Some parts of the Site may not work properly without cookies. The Site does not currently respond to “Do Not Track” browser signals.
Third-party links. The Site may link to other websites, such as Google Maps or social media. We are not responsible for their privacy practices.
Retention. We keep personal information as long as needed to provide services, keep business and tax records, honor warranties, and meet legal obligations, then delete or anonymize it.
Security. We use reasonable administrative, technical, and physical safeguards to protect your information. Data submitted through the Site is transmitted securely via HTTPS, and access is limited to people who need it to do their work. No method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.
6. Your Choices, Children’s Privacy, Changes, and Contact
Your choices. You may ask us to access, correct, or delete the personal information we hold about you, or to stop sending marketing emails or texts. Use the unsubscribe link in any email, reply STOP to any text, or contact us below. We may keep certain records when required by law or for legitimate business purposes, such as warranty and tax records.
Children’s privacy. The Site is not directed to children under 13, and we do not knowingly collect their personal information. If you believe a child has given us information, contact us and we will delete it.
Changes to this Policy. We may update this Policy from time to time. Changes take effect when posted on this page with a new effective date.
Contact us.
- Gainesville Fencing Pros
- Address: 236 NW 7th Ln, Gainesville, FL 32601
- Phone: (352) 268-1979
- Email: info@gainesvillefencingpros.com